Developing Client Impact
Gaining and developing relationships with clients is at the heart of any successful organisation. But what happens when clients perceive the expertise, price and service provided are similar, no matter who they choose. They tend to develop relationships with people who they like, trust and respect the most. For clients to get to know who we are and how we can help them, we must make the right impression when we first make contact with them. We must then ensure they easily understand how we can really help them, in a way that matches the way they work.
Developing Client Impact Programmes (DCI):