Developing Personal Effectiveness
Organisations depend as much on the technical and professional knowledge of their people as they do on their ability to communicate with each other. Effective communicators understand who they're communicating with, and how best to engage with them. We cannot not communicate, communication skills are therefore life skills. All of our communication influences people's perceptions of us, and behaviour towards us.
Effective communicators, by increasing their awareness of the impact of their communication on others, exercise more control over the information they transmit. In so doing, they are better able to exert favourable influence, persuading people as to the validity of their viewpoints, and effecting change. The key to influencing others and communicating effectively is to have flexibility in our communication, if we can be more flexible than others we have greater control and influence in all our interactions.
Personal Effectiveness Programmes (PE):